Please Note: We cannot honor returns and exchanges for product purchased from 3rd party retailers (Amazon, etc)
Return shipping charges are the customer's responsibility.
Full Priced Items
If, for any reason, you are not satisfied with your GOURMET purchase, you may return or exchange it within 30 days of the date on your receipt. Please email us at firstname.lastname@example.org to start the return / exchange process and receive an RA number. We do not accept returns without an RA number issued by Gourmet customer service. GOURMET does not pay for return shipping. Please ship you return using a carrier that provides a tracking number.
Sale Items are FINAL SALE and are eligible for Exchange Only and must be returned within 10 days of the date of your receipt.
For Exchanges outside of the Continental US, please contact International Customer Support at email@example.com
Refunds will be made to the original form of payment. GOURMET does not refund shipping charges.
Physical Retail Store and Other Online Retail Purchases unfortunately cannot be accepted for Exchange or Refund from gourmetfootwear.com.
Please Note: GOURMET only accepts returned merchandise that is received in new, unworn, original condition and in the original, unmarked, undamaged GOURMET box. Any returned merchandise that cannot be sold as new will be returned to the sender.
WE DO NOT accept returns like the photo below. It must be packaged in a separate box: